Products that are in stock and ordered before 2pm CST will ship same day.
Yes, for an additional charge we offer Next Day Air or 2Day Air.
For orders totaling $175.00 or more FedEx Ground service is free.
Yes, you may drop ship orders directly to your patients. There is an additional $7.50 charge for any drop shipment, plus the standard shipping fee.
Once your order is processed and shipped, you will receive an email confirmation including the Fedex tracking number. You will be able to track your order on the Fedex website using this tracking number.
Standard Fedex Ground Shipping is $14.95.
Yes, you will receive a confirmation email.
Once approved your account is available immediately. The approval process is typically completed within 24hrs (Monday through Friday).
Yes, upon registration you will receive welcome materials that will include a catalog and price list, as well as contact information for your Account Executive.
Ortho Molecular Products, Inc. produces and distributes dietary supplements and nutritional specialty products which are intended for use by patients under the professional supervision of a licensed health care practitioner, i.e. medical doctor, pharmacist, chiropractor or naturopathic doctor.
We do provide occasional promotional discounts via email. If you do not wish to receive these promotional emails you can unsubscribe from the mailing list at any time by clicking on the “unsubscribe” link located at the bottom of every e-mail.
Yes, please review our list of volume discounts below.
We accept Discover, Visa and MasterCard.
Ortho Molecular Products are only available through a licensed health care practitioner. If you are a patient and would like to purchase our products please consult your physician or licensed healthcare provider.
There is no minimum order required for purchasing Ortho Molecular Products.
If you need contact information for the Account Executive in your region, please contact us at [email protected] or call (877) 270-9309.
Our Customer Service hours:
Monday: 7am - 7pm CST
Tuesday: 7am - 7pm CST
Wednesday: 7am - 7pm CST
Thursday: 7am - 7pm CST
Friday: 7am - 7pm CST
Our Contact information:
Email: [email protected]
Phone: (877) 270-9309
Fax: (800) 476-4664
Ortho Molecular Products are 100% guaranteed. If you are not completely satisfied with any of our products, please contact us and let us demonstrate this commitment to you.
Our goal at Ortho Molecular Products is to make sure our customers are fully satisfied with our products. We will accommodate most returns with the following requirements:
We do not provide patient information/literature. We do provide Product Info Sheets to our clinicians, who can reference them when consulting with a patient.